This is about how we use your information and how we won’t do anything sketchy with it.
When do you collect my information?
When you interact with us in any way—visit our Site, subscribe to our emails, buy anything on our site, send us an email—we collect “personally identifiable” information and “non-personally identifiable” information from you. We’ll explain those later.
Basically, as strange as this all sounds, all we’re trying to say is that, for example, you won’t be able to do things like purchase intimates off of our site if you refuse to share information like your shipping address. That being said, we don’t collect information from anyone under the age of thirteen intentionally.
What kind of info do you collect from me?
We keep some of the information when you provide it to us, and some information is collected automatically when you visit our Site or use our Services.
“Personally identifiable” information is information that we collect from you such as your name, mailing address, phone number, and email address. For those of you who purchase Products or Services, this also includes billing information. This is information that you willingly supply to us. For example, when you order Products or Services, become a subscriber (whether on a regular or trial basis), respond to our emails, give us feedback, and request information.
“Non-personally” identifiable information is information that we collect from you that cannot be used to identify or contact you, such as your site browsing patterns or demographic information.
Preferences, options or your browser settings determine if and how a cookie will be accepted. You can change those on your computer if you want through your browser settings. Each browser is a little different, so look at your browser’s “help menu” to learn the correct way to modify your cookies. By changing your preferences, you can choose to accept all cookies, or have your computer warn you each time a cookie is being sent, or you can choose to reject all cookies. If you choose to reject cookies, you will be required to re-enter your information frequently when you navigate our site.
As part of their basic functionality, most browsers provide information about the operating system (e.g., Windows or Mac OS), web browser version, and Internet Protocol address of the computer station they are running on and the domain name of your Internet service provider. This information is available to every site a user visits.
What do you do with all this?
Personally Identifiable Information. We use your information for customer service, such as to fill your orders, provide you with information you may request, to send you emails, to contact you regarding your account with us, and to communicate information about new products and services. We also use your information for internal research purposes, which allows us to better understand your preferences so we can improve our business.
For text marketing: With your permission, we may send text messages about our store, new products, and other updates. Updates include Checkout Reminders. Webhooks will be used to trigger the Checkout Reminders messaging system.
Non-Personally Identifiable Information: We sometimes use the non-personally identifiable information that we collect to improve the design and content of our site and to enable us to personalize your browsing experience. We may use this information to analyze how visitors and subscribers use and navigate our site, as well as to offer you products and services.
Do you share my info with other people?
Yes and no. We may hire outside agencies and contractors to perform services on our behalf including, without limitation, facilitating some aspects of our web site, sending emails to you, and handling our billing, collections and renewals. These other companies may be supplied with or have access to your personally identifiable information for the purpose of providing these services on our behalf.
We may disclose and use your information in special circumstances where we believe in good faith that such disclosures: (a) are required by law, including, for example, to comply with a court order or subpoena; or (b) will help to enforce this Agreement or other agreements we have with you; (c) to protect your safety or security, including the safety and security of property that belongs to you; and/or, (d) protect the safety and security of our Site, our company and our employees, other users and subscribers, and/or third parties, including the safety and security of property that belongs to us or to third parties.
In the event that all of our business assets are transferred to or acquired by another company, your information may be one of the transferred assets.
How can I unsubscribe from your emails?
Where is my information and is it safe?
Your information can be accessed through your username and password or, if you selected the “autologin” feature, through the unique identifier stored on your computer station.
The personally identifiable information that we collect about you is securely stored in limited access servers, password protected and accessible by only a very select few of our company. We will maintain additional safeguards to protect the security of your personally identifiable information. Although we take these measures to protect the security of your information, no security measures are perfect or impenetrable and we can’t 100% guarantee the security of any information you transmit to us. You transmit such information at your own risk and agree that we will not be liable for any damages or injury that may result from unauthorized access to or use of your information.
How can I access the correct information?
To access your personally identifiable information that this site has collected about you online and to correct factual errors in such information, please send us an email at firstname.lastname@example.org.
To protect your privacy and security, we will take reasonable steps to help verify your identity before granting access or making corrections.
Residents of California who have provided their personal information to us are entitled to request information regarding our disclosures, if any, of their personal information to third parties for direct marketing purposes. Such requests must be submitted to us using the contact info below. California privacy rights requests must include the email address or mailing address, as applicable, for us to send our response. This request may be made no more than once per calendar year.
504 Grand Street, D44
New York, NY 10002