FAQ
Shipping
+ Where does ODDOBODY ship?
We currently only ship within the US (alaska, hawaii, and puerto rico included!) and Canada, but we’re hoping to expand soon to make ODDO accessible to all! Feel free to send your shipping requests to contact@oddobody.com at any time.
If you live internationally (other than Canada), we do sell on Amazon! We suggest looking us up there to see if you might be able to get our products delivered to you. Currently, we have a limited selection available on Amazon, but rest assured that we are working to make all our products available on there soon, so stay tuned.
+ Do you ship to P.O. boxes?
We do indeed.
+ How much does domestic shipping cost?
Free shipping is included on all domestic orders over $75 USD. Standard shipping is $5 USD. Our expedited shipping option is $20 USD.
+ How much does shipping to Canada cost?
We offer free shipping on international orders over $100 USD. Otherwise, we offer a flat shipping rate of $10 USD on orders to Canada. We do not offer expedited shipping to Canada at this time.
Note: ODDOBODY is unable to charge customs or import duties upon checkout since these fees are calculated and collected by each country's customs authority individually. Find more information here.
+ Where will my order be fulfilled and shipped from?
a small fulfillment center in richmond, virginia, usa. :)
+ When will my order ship?
Your order will be processed within 2-3 business days. Any orders placed on the weekend or Friday evening will be processed the following Monday, provided it isn't an american federal holiay.
+ My tracking isn’t working. What should I do?
Dang! Sometimes this happens and sometimes tracking can take a couple days to update itself. If you continue to see issues with your tracking after this time, please email contact@oddobody.com and we’ll remedy the situation ASAP! Please note that once your order leaves our warehouse, we have no control over the package.
+ I placed an order but input the wrong shipping address. Is there anyway to update it before it ships?
once an order is placed, we’re unable to go in and edit any details of your order— our fulfillment team is suuuper speedy! however, we know how important fresh undies are. If you reach out to us at contact@oddobody.com ASAP, we can do our best to find a solution asap.