Customer Experience Intern

Customer Experience Intern

ODDOBODY is an intimates brand for  the ways of the body launched in May 2019 with a line of 100% organic cotton underwear. When our bodies serve as our top priority, we believe that designing something as seemingly small as underwear can serve as a catalyst for anyone and everyone to comfortably talk about their bodies, health and identities. 

ODDOBODY is seeking an enthusiastic customer service intern to further develop our customer service platforms and excel our voice and mission via customer correspondence across all channels. Opportunity to work closely with our operations team and founders. Must be proactive, dependable, and mission-driven—a motivated critical thinker who is interested in problem-solving and excited by the daily challenges that arise in customer service. Ideally looking for someone who is interested in building a foundation in customer service, with the opportunity to grow and expand within the company. 

Primary Responsibilities:

+ communicate directly with customers to resolve any inquiries, feedback or issues.

+ work directly with warehouse management for any issues that may arise in relation to the customer.

+ focus on providing excellent customer service to build lifetime value - this includes developing a strong sense of brand and brand voice.

+ Provide insight from customers’ perspective when it comes to new product ideation, marketing initiatives, events, etc.

+ Provide monthly & quarterly reporting on CX related data.

+ work directly with founders & creative team on bigger customer engagement initiatives.



+ Prior customer service or sales experience preferred

+ Experience with Zendesk and Shopify would be STELLAR - but not required.

+ Proficient google suite (i.e. excel and word) - MUST be able to use a spreadsheet.

+ Good communication and problem solving skills

+ Ability to work individually, as well as part of a team

+ Highly organized and strong attention to detail.

+ Most importantly enthusiastic about vulvar health & undies! With a strong desire to work for a brand devoted to health & education. 



+ Offers minimum wage hourly pay

+ Remote work

+ Experience working closely with a small team.


ODDOBODY is an Equal Opportunity Employer. To be considered, please send a resume and cover letter to